We’re here to assist you!
If you can’t find the answer to your question in the list below, please contact us by clicking here or call us:
Australia (02) 4964 3999
International +61 2 4964 3999
Order Status
My Account
2) Enter your email address.
3) Select “I am a new customer”.
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Please fill out the return form (which will be emailed to you by Arbré customer service) and send the package, containing any items you wish to return, to:
Arbré Beauty Programs Pty Ltd
P.O. Box 3093
Thornton NSW 2322
Hunter Valley, Australia
Shipping charges cannot be refunded. Contact consumer service for more information.
P.O. Box 3093
Thornton NSW 2322
Hunter Valley, Australia
Shipping
When you create an account by clicking the “My Account / Order Status” link at the top right hand side of our site we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
– Visa
– MasterCard
– American Express
Unfortunately we’re unable to deliver to PO Boxes.
Shipping for all orders within Australian is $10.95.
International shipping
International shipping pricing is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order once payment has been received. You will receive your order within 10 business days depending on your country / location.
Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer and may vary by country. We are required by custom authorities to state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. If you have provided a shipping address outside of Australia, we advise you to check with the destination country if any custom fees, taxes and duties may apply before placing your order.
P.O. Box 3093
Thornton NSW 2322
Hunter Valley, Australia