Do you ship to my country?
We ship to all countries except the Philippines and Singapore.
When you create an account by clicking the "My Account / Order Status" link at the top right hand side of our site we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment options?
We accept payment by:
- American Express
During the checkout process you may choose any of our current payment options and continue to place your order.
When will my order ship and what are my shipping charges?
Unfortunately we’re unable to deliver to PO Boxes.
Australian Orders: Shipping for all orders within Australian is $10.95.
International shipping pricing is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order once payment has been received. You will receive your order within 10 business days depending on your country / location.
Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer and may vary by country. We are required by custom authorities to state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. If you have provided a shipping address outside of Australia, we advise you to check with the destination country if any custom fees, taxes and duties may apply before placing your order.